Refund and Cancellation Policy

Last Updated: March 24, 2026

Thank you for subscribing to ProFigma. We want to ensure you have a clear understanding of our policies regarding subscription cancellations and refunds for our digital UI components.

1. Digital Goods Nature

ProFigma provides premium digital assets, including Figma components and UI kits. Because our products are digital and can be instantly copied to your clipboard or downloaded upon purchase, they cannot be "returned" in the traditional sense. By purchasing a ProFigma subscription, you acknowledge and agree to this digital goods policy.

2. Subscription Cancellations

You have full control over your subscription and can cancel your auto-renewal at any time.

• How to Cancel: You can cancel your subscription by logging into your account, navigating to the "My Account" or "Membership" dashboard, and clicking the "Cancel" button.
• Post-Cancellation Access: If you cancel your subscription before the end of your current paid billing cycle, your account will not be billed again. You will continue to have full access to all Pro features and components until your current billing period expires.

3. Refund Policy

Due to the instant-access nature of our digital library, all sales are final and non-refundable, with the following exceptions:

• Technical Issues: If you experience a severe technical issue that prevents you from accessing or copying our components, and our support team is unable to resolve it within a reasonable timeframe, we will issue a full refund.
• Accidental Duplicate Charges: If you are accidentally charged twice for the same billing cycle due to a system error, we will immediately refund the duplicate charge.

We do not issue prorated refunds for unused time in a billing cycle. (For example, if you buy a monthly subscription and cancel after 10 days, you will not receive a refund for the remaining 20 days, but you will keep access for those 20 days).

4. How to Request a Refund (Exceptions Only)

If you believe your situation qualifies for a refund under our exceptions listed above, you must submit a request within 7 days of the original charge.

To request a refund, please email our support team with your account username, the email address used for purchase, and a detailed explanation of the issue.

5. Contact Us

If you have any questions or need assistance with your subscription, please reach out to us:

• Email: sales01@profigma.com
• Website: profigma.com
• Address: Udupi, Karnataka, India